Privacy Policy

Information we collect

We collect the details you provide through our enquiry forms — your name, email address, telephone number, preferred contact method and the information you choose to share about your settlement. We also collect limited technical data such as your browser type and pages visited.

How we use your information

Your information is used solely to respond to your enquiry, assess whether a settlement review is appropriate, and provide the services you request. We do not sell or rent personal data to third parties.

Lawful basis

We process your information on the basis of your consent when you submit an enquiry, and on the basis of legitimate interest where we need to respond to and administer that enquiry.

Confidentiality

Enquiries relating to divorce settlements are treated as highly sensitive. Access is restricted to the specialists working on your matter. Your former spouse is never contacted as part of an initial review.

Data retention

Enquiry records are retained for as long as necessary to provide our services and to meet legal and regulatory obligations, after which they are securely deleted.

Your rights

You have the right to access, correct, restrict, or request deletion of the personal information we hold about you, and to withdraw consent at any time. Contact us to exercise any of these rights.

Contact

Questions about this policy can be sent to enquiries@divorcelifeline.co.uk or by post to our registered address.

This page was last reviewed by Divorce Lifeline and is maintained by the company. It is provided for information and does not constitute legal advice.